We offer the following shipping method:
1. Free registered mail shipping
Packages are shipped out by registered mail with tracking numbers and are distributed by your country’s local post office system once they reach your country. Package tracking numbers will be emailed to you once your order is shipped. Orders shipped by this method takes about 10-15 working days for customers to receive. If your shipping location is slightly inaccessible or out of the usual delivery areas, it may take up to 21 working days for you to receive the parcel.
2. Express Shipping
We also do have express shipping methods if you are looking to receive your parcel immediately. We ship by DHL Express or other specialised express courier services (Asia countries), depending on which is a better shipping provider for your region. Your order will reach you in 2-7 day once shipped. You will receive a tracking number usually within 24 hours of placing your order.
Your item may be received sooner or later than the expected date, depending on postal services.
Custom & Import Charges
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers). Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to check online for your country customs and import rates or contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Refund & Returns Policy
If you received a damage or incorrect order it must be accounted for to WATCHKEEPER within the 24 hours or next working day from the delivery date. From that point on, you have as long as 14 days to return the watch back to us.
Refunds are only permitted for the situation where we have checked the watch and affirm that it is defective or that it was a wrong item sent. This does exclude accuracy and precision of watches as we have tested our watches before delivering it out and accuracy in automatic watches can influenced by multiple external factors. Please refer to the section of Accuracy for Automatic Watches.
Returns Terms and Conditions
Every watch that has been purchased will be tested on our timing machine for accuracy before we ship. In the event that you receive a damaged or wrong order, it must be reported to WATCHKEEPER within 24 hours or the next working day from the delivery date. Thereafter you have up to 14 days to return the watch back to our office.
Watches must not have been worn, altered or strapped on in any way, and must not show any signs of use. Straps must be in perfect condition and must not be marked in any way.Items must be returned with all original tags, packaging and other accessories (extra straps, etc.) received with the order. Do not remove any plastic covering from the watch, bracelet, buckle, tags or other items until you know you will keep the watch.
Clocks must have not been modified at all and must not show any signs of use.
Straps must be in perfect condition and must not be marked in any way. Do not remove any plastic covering from the strap, buckle, tags or other items until you know you will keep the watch.
Please contact us at watchkeeper.com.sg before returning to us.
Invoice or proof of purchase with original box/documentation and packaging
Watches must be returned in pristine original condition without indications of being worn.
We do not permit returns of watches that show signs of being worn or modified. Ties/armlets must not have been evacuated or resized/adjusted.
Do not remove plastic covers from the watch, arm jewellery, clasp, balance labels until you are certain you will keep the watch.
Returns must be wrapped in bubble wrap and packed securely to guarantee that the watch is very much secured during postage back to us.
Buyers will have to pay for the shipping, handling and packing costs. Buyers should consider insurance as the watch will be your responsibility till, we receive them. In the case of loss or damage of parcels while returning to us, buyers will be fully responsible for it.
For returned item that was shipped for free, the original amount saved by free shipping provided by us (the actual shipping cost is about USD $20-USD $30) will be deducted from the refund.
For returned items that was shipped by express, any additional cost that was subsidised by us ($10-20 USD depending on location) will be deducted from the refund.
In the case of defective or incorrect merchandise, clients must follow the instructions above. We reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing a return for full reimbursement of shipping and import fees.
When item arrives at our warehouse in an unsellable condition, we reserve the right to refuse a refund on the item or deduct 30% of the original selling price from the refund amount.
Any rejection of the parcels, when delivered by the courier and are then rejected by customer due to any reasons, may have a deduction of a 10% restocking fee and any shipping cost incurred when sending to the customer and returning back to us.
We reserve the right to refuse returns that are unauthorised or have been returned to us without informing us. If an unauthorised return is accepted, we will deduct a 10% administrative/re-stocking fee from the refund.
For items sending back for a refund, we will not be responsible for any duty, tax or fees that customer's incur.
Returns Not Accepted
We will not accept returned merchandise that does not follow the terms and conditions of the returns policy. Such items will be returned to the sender at the original shipment address.
HelpDo contact us at firstname.lastname@example.org
Casio Quartz W-800HG-9AVDF Digital WR100m Date Dress Mens Watch
Pale orange dial
10 year battery life
Black rubber strap
100m water resistant
Case diameter: 31mm
Accuracy at normal temperature: ±30 seconds a month
Timekeeping: Hour, minutes, seconds, p.m. (P), year, month, day, day of the week
Time system: Switchable between 12 hr and 24 hr formats
Calendar system: Full Auto-calendar pre-programmed from the year 2000 to 2099
Alarm: Multi-function* alarm; hourly time signal
*Alarm type: Daily alarm, date alarm, 1-month alarm, monthly alarm
Measuring unit: 1/100 of a second
Measuring capacity: 23:59'59.99"
Measuring modes: Elapsed time, split time, two finishes
Dual time: Hour, minutes, seconds, p.m. (P)
Battery: One lithium battery (Type: CR2025)
Need some help? Ask us!